Xfinity cable stuck on welcome screen.

Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cableApr 14, 2020 · 24.6K Messages. 4 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house. Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the “chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to …Here is what I did to solve the problem so far: 1) I swapped the box with a new on from my local Comcast office. DIDN'T HELP. 2) I replaced the HDMI cable with a new one (came with the box) DIDN'T HELP. 3) I replaced the TV set to the latest model (yes!) DIDN'T HELP. Somehow when the set top box gets restarted (or updated in the middle …

May 29, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it Dec 22, 2021 · My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Then it flashes back and goes to the update screen where it is stuck at 0%. It keeps doing this cycle without any progress ever being made.

Xfinity Welcome Screen Stuck: Quick Fix Guide If you’re an Xfinity customer and you’ve been stuck on the welcome screen, don’t worry. There are a few things you can try to get back up and running.

Re: Remote won’t pair light blinking but stuck on pair your remote screen. @Gigiheart, the 3820 requires the cable with the "Long-range Wi-Fi receiver", so make …If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. With a wide range of options and features, Xfinity has become a popular choice...Stuck on welcome screen. We had to unplug our TV and flex box for a few minutes, and when we plugged them in again, we got stuck on the welcome screen. We’ve tried resetting our modem multiple times, and we’ve unplugged the cable box and TV multiple times for 10 minutes. Nothing works.Bienvenido. Bienvenue." screen. Solved. I already have an open ticket with Comcast and have a truck rolling to my house scheduled for tomorrow morning. I'm wondering if there …Stuck on the welcome screen with 4k box. Official Reply. Got the new box, fired it up and I get the welcome screen. "Welcome. Bienvenido. Bienvenue." Same coax, nice and tight. New hdmi cable (not that it makes much difference). Two restarts, no difference.

After repeatedly resetting both the router and my FLEX box, I am only able to see very limited functionality, beyond a black/blank screen from my Flex device. I am able to access the ‘screen saver,’ but no Home Screen. I am able to use voice commands, but the FLEX never actually accesses the show/3rd Party App I am trying to access. Please ...

If your X1 or Xfinity Flex streaming TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device.

Troubleshooting steps. Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure …To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Jan 6, 2024 · Cable box stuck on welcome.screen. Question • Updated. is the flex box an Xi5 or Xi6 wireless? you can connect via ethernet if so to the gateway/modem. I'm trying to set up my Flex box and it's stuck on the screen that says "Welcome. Bienvenido. Bienvenue." I currently provide my own modem/router--is this the issue?To reset your Xfinity cable box: Find the reset button on the back of the box. It should be labeled Reset. Press and hold the button for at least 30 seconds. The box will restart and go through the reset process. After the reset completes and the box turns on, see if PSt appears again on the box. Our cable box keeps restarting on its own and then gets stuck on the black "welcome screen." This has been happening multiple times a day for the last couple months.Please help. Archived post. New comments cannot be posted and votes cannot be cast. Hey u/ Alzriso_Gardn this is not the experience we want you to have using our services. Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen. Issues with the HDMI cable, for example, can prevent the box from establishing a proper connection with the TV, resulting in the welcome screen freeze. Similarly, problems with the internet connection, such as slow or unstable connectivity, …

Jan 22, 2024 · Find the Reset button on your Flex TV box. Press and hold it for about 10 seconds until the LED starts blinking. Release the button and allow the box to reset. To Soft Reset: Verify that the device is turned on and operational. Simultaneously press and hold the ‘ ‘POWER’ ‘ and ‘ ‘MENU’ ‘ buttons on your remote control. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary. Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select ...Cable box stuck on welcome.screen. Question • Updated.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.

2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.Mar 19, 2024 · Perform a System Refresh. If the Xfinity welcome screen is stuck due to issues in the Xfinity box’s system settings, you can perform a System Refresh to resolve it. Here are the steps to System Refresh your Xfinity box. Open the Xfinity My Account App on your device. Go to the Overview Menu and locate the TV option.

I came home today around 4:00 PM and turned my tv on. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 secon...Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen. Issues with the HDMI cable, for example, can prevent the box from establishing a proper connection with the TV, resulting in the welcome screen freeze. Similarly, problems with the internet connection, such as slow or unstable connectivity, …The X1 boxes need a better, cleaner signal to the box than the old Motorola does. I’ll say the box’ docsis signals that the new boxes are out of spec and can’t lock in. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. 0.I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu.See full list on thedroidguy.com Jul 14, 2022 ... Here are a few troubleshooting tips to help you get the most out of Flex. 0:12 – Voice Remote Pairing | 0:28 – WPS Pairing* | 1:01 ...Dec 27, 2020 · It froze the other night, so we unplugged it to restart it. Now, when I plug it back into the power, the blue light blinks, then turns off. The scroll on my screen says “Welcome., etc”. use a light and see what the name of the connector (coax) is that the cable is attached to. you may have the coax on the wrong coax connector. To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

In some areas, the cable boxes are configured with a startup channel. Both SA and Motorola can be configured to do it. Often, there is no way ...

Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.

I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu.General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.Today my new cable box arrived, (Previous Post) I connected it but it just sits at the "Welcome, Bienvenido, Bienvenue." screen. Occasionally the screen will flash black for a second but for the most part it just sits there with the welcome message. I let it sit about 30 mins the first time.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Is your Comcast TV stuck on the welcome screen? Watch our step-by-step troubleshooting guide to quickly fix the issue and enjoy uninterrupted viewing. Don't ...We had to unplug our TV and flex box for a few minutes, and when we plugged them in again, we got stuck on the welcome screen. We’ve tried resetting our …Ultimately, the box never gets past the welcome screen. Background: This XG1 was offline for several months because the room is was installed was gutted/redone and now we are putting things back. Here are the troubleshooting steps I have taken: Reset the box 50+ times using several wait times after the power is pulled (5 seconds, 10 seconds, 30 ...Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person".

Are you frustrated with your Xfinity device being stuck on the welcome screen? You’re not alone.This common issue can be a source of annoyance, but fear not ...Xfinity On Demand Error Codes and Troubleshooting Steps . Restart Your X1 TV BoxThe Flex box hangs up on the "Welcome Connecting to your entertainment experience" screen. It has been stuck on this screen all day. I got info to come up on the bottom of the screen showing that it is connected toWiFi and showing it's MAC address. I am using an my own modem & router. Any suggestions to get it to finish setup.To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. I am an Official Xfinity Employee.Instagram:https://instagram. crab legs siesta keyleague city trash holidaysliberty county tax assessor qpublicgrandview mo pd 24.6K Messages. 4 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.Next day it wasn’t working again, stuck on the reboot “Welcome” screen (restarting the box didn’t help). I chatted again with the Xfinity Assistant, who did something and fixed it. It’s been working for over a day now, including over night. ... They are supposedly mailing me a proper 4k capable cable/dvr box because the local xfinity ... maze unblockedtractor supply moyock The most common solution is to reset the Xfinity TV that is stuck in one channel. Turn off the TV. Detach the device. Press & hold the power button for a minimum of 30 sec. Reconnect it again after 10 mins. Press & hold the power and wait a moment when the TV finally powers off. Now you can check if the channel can be changed. lacey gunsmoke cast See full list on thedroidguy.com Dec 27, 2020 · 2. Start Here. I have tried rebooting multiple times and it’s still stuck. I’ve tried sending a signal and it says it can detect the box. I’ve checked all of the connections too. The light flashes blue, then just...